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FINE ESSENCE

Concierge

Our concierge experience offers a personal, guided journey - from first ideas to final details. Whether you're refining a design or creating something bespoke, we’re here with honest advice and thoughtful support every step of the way.

1. Your Vision

Begin with a discovery call or private consultation, in person or virtually. We take time to understand your style, story, and what this piece means to you - whether you’re customising a signature design or creating something entirely bespoke.

2. Design & Stone Selection

We guide you through stone options, settings, custom details, and budget with clear, expert advice. Ethically sourced lab-grown or natural diamonds are presented via HD videos, followed by a detailed CAD design that you can review and refine until it feels exactly right.

3. Craft & Delivery

Once approved, your piece is handcrafted in Melbourne by our trusted master jewellers. After final finishing touches, it’s securely delivered or available for local collection - made to last, and supported by our lifetime manufacturer’s warranty.

Modern fine jewellery, made personal.

Made to Order

Crafted just for you, each piece is made to order, minimising waste and ensuring it’s as intentional as it is meaningful.

Personalised Approach

We’re with you every step of the way. From the first design to the finished piece, enjoy expert guidance and honest, one-on-one support.

Worldwide Insured Shipping

Wherever you are, your jewellery is shipped with care - fully insured, discreetly packaged, and always trackable.

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